Taking the Philips Customer Feedback Programme International

Learn how Philips Sonicare, a leader in dental care innovation, successfully expanded its customer feedback programme across Western Europe and the US. Learn how they tailored their approach to meet the diverse needs of their global audience, using multilingual surveys and comprehensive support to drive continuous improvement.

• The challenges Philips faced in scaling a global customer feedback programme.
• How CustomerSure’s solutions enabled seamless feedback collection across multiple languages and regions.
• The impact of the partnership on Philips Sonicare’s customer engagement and brand awareness.
• Insights into the collaboration that can guide your own international expansion efforts.

Access the full success story to see how Philips Sonicare scaled their customer feedback programme globally

If your organisation operates across multiple countries and seeks to enhance customer feedback processes, this success story offers valuable lessons. Fill in your details to access the full story and learn how to effectively manage customer feedback on a global scale.