Trusted by insight-driven organisations where brand and experience go hand in hand
CustomerSure gives Marketing and Insight leaders a unified view of customer sentiment and performance, making it simple to track brand perception, spot emerging trends and prove how experience drives loyalty and growth.
As a Marketing and Insight leader, you know that growth starts with understanding what customers value most.
CustomerSure turns real feedback into clear, actionable insight, helping you refine campaigns, shape messaging and prove how experience drives reputation, loyalty and revenue.
Move beyond metrics to insight that fuels smarter decisions, sharper campaigns and measurable brand impact.
Understand what customers value most & how their experiences shape brand perception. Use feedback to guide messaging, campaigns & positioning — grounded in real insight.
Bring together feedback from every channel, campaign & touchpoint for one clear view of sentiment & performance teams can rely on.
Show the link between customer perception, loyalty & growth. Build board-ready reports demonstrating how marketing & CX investment drives returns.
Track how sentiment shifts across segments, campaigns & channels in real time. Identify issues or opportunities early & act before trust is affected.
Share insights that marketing, CX & operations can all act on. Align the organisation around customer truth.
Fast to deploy, simple to use & built for action, CustomerSure turns customer insight into smarter decisions & sustained growth.
Most Marketing and Insight teams gather plenty of customer feedback, but it’s scattered across platforms, surveys and reports.
CustomerSure unifies every signal in one platform, giving you real-time visibility of customer sentiment, campaign performance and emerging trends — so you can act faster, prove impact and drive growth built on customer truth.
Real-time view of how customers feel about your brand, products & service. Track NPS, CSAT, CES and custom themes to understand what drives loyalty, reputation & action.
See campaign and channel performance from the customer perspective. Link feedback to touchpoints so you know what lands and what engages.
Schedule a callMove from anecdote to evidence. Executive dashboards & configurable reports show the link between customer sentiment, marketing activity & commercial outcomes.
See which audiences are most engaged, loyal or at risk. Segment by product, region, campaign or persona to track shifting perception.
Assign ownership, track responses & ensure insights flow to the teams who can act quickly & effectively.
Book a demoOperate with certainty. GDPR compliance, UK/EU hosting, MFA and audit-ready trails ensure every report is credible, compliant & trusted.
“The CustomerSure reporting portal is very flexible and detailed, offering opportunities to tailor reports easily or export all the data for analysis. CustomerSure is responsive, flexible and personable — very different from global, faceless, corporate companies with product teams you can’t reach!”
Jenny Lakin, Customer Insight Manager
Building a One-Platform VoC programme across 60+ countries.
View the case study See all case studies
With experience across 20+ regulated sectors, we help brands understand what customers value most and how to turn that insight into lasting loyalty.
Most teams are live in weeks, not months. You’ll start capturing feedback and generating usable insights almost immediately — no lengthy setup required.
Yes. CustomerSure supports NPS, CSAT, CES and any custom KPIs you need to align with brand or campaign strategy.
Seamlessly. CustomerSure integrates with your CRM, marketing automation & analytics tools, ensuring insight flows wherever your teams work.
Definitely. It’s designed for marketers, not data scientists — simple, intuitive & built for adoption.
Always. Our experts help you design surveys, interpret insights & prove ROI — all included.
No. Contracts are short and flexible. We earn loyalty through results, not restrictions.
Yes. Fully GDPR compliant, UK-hosted & protected with enterprise-grade encryption, SSO & MFA.
