Improve your VoC programme
With our best practice webinars

Darren Wake and Jerry Angrave, two experienced CX pros, discuss how to make customer journey mapping a stategic tool that drives organisational change

Learn how financial services firms can align VoC with Consumer Duty in this recorded webinar

A 45-minute recorded webinar with Guy Letts, CEO of CustomerSure, explaining in detail how to measure and increase the ROI of CX projects.

Learn how to connect customer experience to business value in this recorded webinar with Diane Magers and Darren Wake.

A 45-minute recorded webinar with Darren Wake, Head of Customer Success at CustomerSure, sharing insights on enhancing tenant satisfaction in social housing.

Darren Wake explores how B2B companies can leverage Voice of the Customer (VoC) programmes to reduce churn, increase customer retention, and strengthen business relationships.

Discover the Link Between Employee Experience and Voice of the Customer and learn how to drive measurable business growth in this exclusive webinar.

In this 45-minute session, Guy Letts and Darren Wake explain how to use customer feedback to prevent churn and drive long-term loyalty.